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What if we don’t like any of the proofs?"
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An heirloom
portrait is not just an investment of money for you--this is something
that your family will spend hundreds of hours viewing over the course of
decades. It will
become part of your lives, perhaps part of the lives of even your
grandchildren.
We understand
that, and Lord & Darling Portraits will work with you
to ensure you get satisfying portraits that you will be thoroughly happy
to display on your walls. It's important to our mission to work
hard until we've given you a portrait you love.
Sometimes a
photography session doesn’t work out well for any number of reasons.
You or your family may have had a hectic day, or the children may
not be feeling very well. That
may mean scheduling a second session, perhaps at no extra cost,
depending on the circumstances.
Certainly, if
the fault is ours, we will offer a new photography session at no charge
to you. In fact, if we aren't perfectly happy with the results
ourselves, we will suggest it.
Please see our Satisfaction
Guarantee for more information.
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